Order & Return
At BizzJee, we strive to provide a seamless shopping experience for our customers. Please take a moment to review our Order and Return Policy to understand how we handle orders, cancellations, and returns.
1. Placing an Order
- Browse our products and add your desired items to the cart.
- Complete the checkout process by providing accurate billing and shipping details.
- Once your order is confirmed, you will receive an email confirmation with your order details.
Note: Please ensure that all information provided during the order process is accurate to avoid any delays.
2. Order Processing & Shipping
- Orders are typically processed within 1-3 business days after payment confirmation.
- Shipping times may vary based on your location and the shipping method selected.
- We will notify you once your order has been shipped and provide tracking details.
3. Order Cancellation
- You can cancel your order within 24 hours of placing it by contacting our customer service team.
- Once the order has been shipped, cancellations will no longer be accepted.
4. Return & Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy, you can return your product under the following conditions:
Eligibility for Returns:
- The product must be returned within 7 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- Items that are damaged due to misuse, improper handling, or natural wear and tear will not be eligible for return.
Non-Returnable Items:
Certain products are non-returnable, including:
- Custom or personalized items.
- Products marked as final sale.
- Digital services or downloadable content.
5. Return Process
To initiate a return:
- Contact our customer service team at support@bizzjee.com with your order details.
- Our team will provide instructions on how to return the product.
- Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
Note: Customers are responsible for return shipping costs unless the item received was defective or incorrect.
6. Refund Policy
- Refunds will be issued to the original payment method used during checkout.
- Shipping fees are non-refundable, except in cases where the return is due to a mistake on our part.
7. Exchange Policy
We currently do not offer direct exchanges. If you need a different product, please initiate a return and place a new order for the desired item.
8. Contact Us
If you have any questions or need assistance with your order or return, please contact our customer service team:
📧 Email: support@bizzjee.com
📞 Phone: +923342834868 | +9230028348468